When we pose the question “what is the biggest challenge you face in your organisation” the number one response is “working together to get things done!”
 

In today’s more streamlined organizations, leaders and managers must build relationships that thrive in diverse work environments from in-house teams to virtual or geographically dispersed colleagues. Influencing their organization, building stakeholder alliances through reciprocity, expertise and persuasion, and engaging in constructive conversations to surface barriers to success are now critical core competencies.

The Working Through Others (WTO) simulation is a dynamic, computer-based learning experience that delivers valuable tools and techniques to promote consensus, influence others and build relationships to engage in more constructive conversations in order to reach solutions to daily problems. It also emphasizes the need to manage and motivate for long-term results. WTO offers a unique opportunity to learn and practise these competencies in a realistic business setting and receive qualitative and quantitative performance feedback.

Learning Objectives:

• Learn four influence techniques (developing credibility, leveraging reciprocity, persuasion and goal alignment) to increase positive nature of relationships

• Analyze stakeholders to identify & use appropriate influence technique(s)

• Develop and use credibility, reciprocity, persuasion and goal alignment, to achieve your goals

• Craft and deliver a persuasive argument and build & use a “personal bank account” with others

• Recognize and use various sources of influence power to achieve your goals.

Simulets are bite-sized learning modules. WTO consists of 4 bite-sized simulets that can be taken together, singularly or selectively combined based on targeted learning outcomes.

This is Simulet 1 of WTO: Developing Credibility.

Simulet 1: Developing credibility

·      Requesting an Investigative Team

·      Building Credibility

·      Selecting A Team Member

·      Getting Help from Sales

 

·      As you lead the team in rolling out Virtu-Kit, you encounter problems in several areas including production lagging behind sales projections, profit targets not being achieved and a lack of collaboration between the sales & manufacturing departments.

·      In this simulet you need to depend on developing your team’s & your own personal credibility as you go about resolving the problems faced by the project.

·      Developing credibility involves generating goodwill towards yourself & your ideas through a number of ways including demonstrating integrity,  expertise, competence, charisma and vision. With credibility you are viewed as having the legitimacy & are able to influence others to your ideas or to have them behave in a certain manner.