This module will allow you to understand:

• How both external and internal pressures on an organisation can precipitate the need for change
• The external environment that may implicitly or explicitly influence working conditions (PEST)
• The internal environment, the opportunities and the threats and how managers need to adapt in order to exhibit enterprising behaviour and risk taking required to drive the changes required (SWOT)
• How to monitor performance and implement continuous improvement systems and processes
• Change triggers