This module will allow you to learn

1. Organisational and Industry forces analysis (stakeholder mapping)
2. Stakeholder Analysis: 

• Stakeholder interests and receptivity
• Communication plan (external and internal communication)
• Strategies for stakeholder management
• Activities to enhance stakeholder relationships
• Influencing strategies (credibility, reciprocity and persuasion)
• Stakeholder roles and responsibilities
• Negotiation styles include compromise, competitive, collaborative, assertive, accommodating
• Stakeholder communication role plays