When we pose the question “what is the biggest challenge you face in your organisation” the number one response is “working together to get things done!”
In today’s more streamlined organizations, leaders and managers must build relationships that thrive in diverse work environments from in-house teams to virtual or geographically dispersed colleagues. Influencing their organization, building stakeholder alliances through reciprocity, expertise and persuasion, and engaging in constructive conversations to surface barriers to success are now critical core competencies.
The Working Through Others (WTO) simulation is a dynamic, computer-based learning experience that delivers valuable tools and techniques to promote consensus, influence others and build relationships to engage in more constructive conversations in order to reach solutions to daily problems. It also emphasizes the need to manage and motivate for long-term results. WTO offers a unique opportunity to learn and practise these competencies in a realistic business setting and receive qualitative and quantitative performance feedback.
Learning Objectives:
• Learn four influence techniques (developing credibility, leveraging reciprocity, persuasion and goal alignment) to increase positive nature of relationships
• Analyze stakeholders to identify & use appropriate influence technique(s)
• Develop and use credibility, reciprocity, persuasion and goal alignment, to achieve your goals
• Craft and deliver a persuasive argument and build & use a “personal bank account” with others
• Recognize and use various sources of influence power to achieve your goals.
When we pose the question “what is the biggest challenge you face in your organisation” the number one response is “working together to get things done!”
In today’s more streamlined organizations, leaders and managers must build relationships that thrive in diverse work environments from in-house teams to virtual or geographically dispersed colleagues. Influencing their organization, building stakeholder alliances through reciprocity, expertise and persuasion, and engaging in constructive conversations to surface barriers to success are now critical core competencies.
The Working Through Others (WTO) simulation is a dynamic, computer-based learning experience that delivers valuable tools and techniques to promote consensus, influence others and build relationships to engage in more constructive conversations in order to reach solutions to daily problems. It also emphasizes the need to manage and motivate for long-term results. WTO offers a unique opportunity to learn and practise these competencies in a realistic business setting and receive qualitative and quantitative performance feedback.
Learning Objectives:
• Learn four influence techniques (developing credibility, leveraging reciprocity, persuasion and goal alignment) to increase positive nature of relationships
• Analyze stakeholders to identify & use appropriate influence technique(s)
• Develop and use credibility, reciprocity, persuasion and goal alignment, to achieve your goals
• Craft and deliver a persuasive argument and build & use a “personal bank account” with others
• Recognize and use various sources of influence power to achieve your goals.
Simulets are bite-sized learning modules. WTO consists of 4 bite-sized simulets that can be taken together, singularly or selectively combined based on targeted learning outcomes.
This is Simulet 1 of WTO: Developing Credibility.
Simulet 1: Developing credibility
· Requesting an Investigative Team
· Building Credibility
· Selecting A Team Member
· Getting Help from Sales
· As you lead the team in rolling out Virtu-Kit, you encounter problems in several areas including production lagging behind sales projections, profit targets not being achieved and a lack of collaboration between the sales & manufacturing departments.
· In this simulet you need to depend on developing your team’s & your own personal credibility as you go about resolving the problems faced by the project.
· Developing credibility involves generating goodwill towards yourself & your ideas through a number of ways including demonstrating integrity, expertise, competence, charisma and vision. With credibility you are viewed as having the legitimacy & are able to influence others to your ideas or to have them behave in a certain manner.
When we pose the question “what is the biggest challenge you face in your organisation” the number one response is “working together to get things done!”
In today’s more streamlined organizations, leaders and managers must build relationships that thrive in diverse work environments from in-house teams to virtual or geographically dispersed colleagues. Influencing their organization, building stakeholder alliances through reciprocity, expertise and persuasion, and engaging in constructive conversations to surface barriers to success are now critical core competencies.
The Working Through Others (WTO) simulation is a dynamic, computer-based learning experience that delivers valuable tools and techniques to promote consensus, influence others and build relationships to engage in more constructive conversations in order to reach solutions to daily problems. It also emphasizes the need to manage and motivate for long-term results. WTO offers a unique opportunity to learn and practise these competencies in a realistic business setting and receive qualitative and quantitative performance feedback.
Learning Objectives:
• Learn four influence techniques (developing credibility, leveraging reciprocity, persuasion and goal alignment) to increase positive nature of relationships
• Analyze stakeholders to identify & use appropriate influence technique(s)
• Develop and use credibility, reciprocity, persuasion and goal alignment, to achieve your goals
• Craft and deliver a persuasive argument and build & use a “personal bank account” with others
• Recognize and use various sources of influence power to achieve your goals.
Simulets are bite-sized learning modules. WTO consists of 4 bite-sized simulets that can be taken together, singularly or selectively combined based on targeted learning outcomes.
This is Simulet 2 of WTO: Reciprocity, which can logically be done after Simulet 1: Developing Credibility, or as a standalone module.
Simulet 2: Reciprocity
- Gaining Cooperation from Sunil
- Sales Meeting/Resource Proposal Dilemma
- Problems with Jamie
- Doing a Favor
- The demands of the Virtu-Kit project are beginning to be felt by your team. The Efficiency Committee is requiring more complete follow-through from Plant Management, Order Fulfilment & Plant Management Systems. These are big items to address & your priority, yet others do not have the same level of priority.
- In this simulet you will practice how to use reciprocity as an influence strategy in order to gain support from several key individuals in ACI.
- Reciprocity can be one of the most challenging influence skills. It looks simple in practice (the exchange of favours) but in relationships this is easily mis-applied or overlooked. In using reciprocity, some of the challenges are:
- That in the exchange of favours, the item being offered needs to be of equal or greater in value to the other person.
- The other party has to also be willing to engage in reciprocity.
- That in the exchange of favours, the item being offered needs to be of equal or greater in value to the other person.
- The other party has to also be willing to engage in reciprocity.
When we pose the question “what is the biggest challenge you face in your organisation” the number one response is “working together to get things done!”
In today’s more streamlined organizations, leaders and managers must build relationships that thrive in diverse work environments from in-house teams to virtual or geographically dispersed colleagues. Influencing their organization, building stakeholder alliances through reciprocity, expertise and persuasion, and engaging in constructive conversations to surface barriers to success are now critical core competencies.
The Working Through Others (WTO) simulation is a dynamic, computer-based learning experience that delivers valuable tools and techniques to promote consensus, influence others and build relationships to engage in more constructive conversations in order to reach solutions to daily problems. It also emphasizes the need to manage and motivate for long-term results. WTO offers a unique opportunity to learn and practise these competencies in a realistic business setting and receive qualitative and quantitative performance feedback.
Learning Objectives:
• Learn four influence techniques (developing credibility, leveraging reciprocity, persuasion and goal alignment) to increase positive nature of relationships
• Analyze stakeholders to identify & use appropriate influence technique(s)
• Develop and use credibility, reciprocity, persuasion and goal alignment, to achieve your goals
• Craft and deliver a persuasive argument and build & use a “personal bank account” with others
• Recognize and use various sources of influence power to achieve your goals.
Simulets are bite-sized learning modules. WTO consists of 4 bite-sized simulets that can be taken together, singularly or selectively combined based on targeted learning outcomes.
This is Simulet 3 of WTO: Communicating Through Persuasion, which can logically be done after Simulet 2: Reciprocity and Simulet 1: Developing Credibility, or as a standalone module.
Simulet 3: Communicating through persuasion
n Focusing Your Influence Efforts
n Preparing Your Presentation
n Working with Finance
n Presenting Your Solution
n The team you lead has been tasked with the roll-out of Virtu-Kit to the market. The roll-out continues to be dogged with problems.
n Your team has been facing pressure from the Efficiency Committee as it prepares its findings on the problems faced by the Virtu-Kit roll-out.
n Your team has concluded the following after weeks of investigation.
n Part of the sales and customer care department use an inefficient process that is prone to error. The information management system is outdated and inventory shortfalls arise.
n Customers use different technologies from a series of companies in the industry. This leads to production line problems. The manufacturing plant floor is not set up to change production methods so quickly given the mixed bag of technologies being used.
n Resource planning and production scheduling are inaccurate due to erroneous data and production line inefficiencies. Therefore, sales forecast becomes inaccurate.
In this simulet, you will practice how to communicate through persuasion in order to shape the views, opinions, assumptions and values of others so that you are able to persuade them to behave in a certain way or believe in something.
When we pose the question “what is the biggest challenge you face in your organisation” the number one response is “working together to get things done!”
In today’s more streamlined organizations, leaders and managers must build relationships that thrive in diverse work environments from in-house teams to virtual or geographically dispersed colleagues. Influencing their organization, building stakeholder alliances through reciprocity, expertise and persuasion, and engaging in constructive conversations to surface barriers to success are now critical core competencies.
The Working Through Others (WTO) simulation is a dynamic, computer-based learning experience that delivers valuable tools and techniques to promote consensus, influence others and build relationships to engage in more constructive conversations in order to reach solutions to daily problems. It also emphasizes the need to manage and motivate for long-term results. WTO offers a unique opportunity to learn and practise these competencies in a realistic business setting and receive qualitative and quantitative performance feedback.
Learning Objectives:
• Learn four influence techniques (developing credibility, leveraging reciprocity, persuasion and goal alignment) to increase positive nature of relationships
• Analyze stakeholders to identify & use appropriate influence technique(s)
• Develop and use credibility, reciprocity, persuasion and goal alignment, to achieve your goals
• Craft and deliver a persuasive argument and build & use a “personal bank account” with others
• Recognize and use various sources of influence power to achieve your goals.
Simulets are bite-sized learning modules. WTO consists of 4 bite-sized simulets that can be taken together, singularly or selectively combined based on targeted learning outcomes.
This is Simulet 4 of WTO: Goal Alignment, which can logically be done after Simulet 3: Communicating Through Persuasion, Simulet 2: Reciprocity and Simulet 1: Developing Credibility, or as a standalone module.