Frequently Asked Questions
|
S/N |
Content |
|
A |
General questions on learn1thing.com |
|
B |
Questions on the technical aspect |
|
C |
Questions regarding the products |
|
D |
Questions regarding purchases |
|
S/N |
|
|
Q1 |
What is learn1thing.com? |
|
A1 |
It is an online platform which delivers real –time learning in a
virtual environment. |
|
Q2 |
How can I apply for an account on learn1thing.com? |
|
A2 |
You can register for an account on learn1thing.com using the following
URL : https://www.learn1thing.com/store/index.php?route=account/register |
|
Q3 |
Which company owns the learn1thing.com? |
|
A3 |
ODE
Consulting Pte Ltd owns the
platform. |
|
Q4 |
Is learn1thing.com serving only customers based in Singapore? |
|
A4 |
No. Anyone anywhere in the world can purchase and access the products
and services on the platforms via Internet. |
|
Q5 |
Whom should I contact if I am interested to sell my products or
services on learn1thing.com? |
|
A5 |
You may email to enquiry@odeconsulting.com. |
|
S/N |
|
|
Q1 |
What are the technical requirements to access products and services on
learn1thing.com? |
|
A1 |
You can find the details at the following URL: https://www.learn1thing.com/store/index.php?route=information/information&information_id=13 |
|
Q2 |
How can I get help on technical issues and queries? |
|
A2 |
You can email to lea@learn1thing.com any time or
call +65 6323 8020 during support hours. |
|
Q3 |
What are the support hours for technical issues and queries? |
|
A3 |
You can email your query anytime to learn1thing enquiry and
administration at lea@learn1thing.com, or call +65 6323 8020 during support
hours (9:00am -6:00pm). |
|
S/N |
|
|
Q1 |
What are profiling tools? |
|
A1 |
Self and 360 Profilers are essentially feedback tools which allow you
to know yourself better. By using these tools you would be able to identify
your gaps in any skills area and gain insights on what you can focus on to be
more successful. |
|
Q2 |
What is virtual coaching? |
|
A2 |
Our coaching sessions help clarify the coachee's focus and support
him/her in clarifying their intentions and how to move forward with the
insights that have been gained. We work with the coachee to drive
application and commitment to their intentions to make direct application to
the specific you seek help in. |
|
Q3 |
What are virtual classes? |
|
A3 |
Welcome to the 21st century classroom. Interact and collaborate with certified
instructors and fellow learners live from around the world. Our Virtual classrooms
allow you to learn in a collaborative environment in small groups, build
communities of learning all supported by resources accessible on the
platform. |
|
Q4 |
What are simulations? |
|
A4 |
Simulations are virtual reality designed to support a learning
experience. Curated with real-life business and management scenarios, you
will be able to practice the specific skills in the the experiential
environment. Come and play our Simulet, a bite-sized version of our
Simulations. |
|
Q5 |
Would I be able to get support if I need help on the contents
regarding a learning package purchased? |
|
A5 |
Yes for all virtual classes and coaching sessions, you may contact the
respective trainers, consultants or coaches directly on their emails as will
be sent to you on registration. Alternatively, you can also send in your
query to learn1thing enquiry and administration at lea@learn1thing.com |
|
S/N |
|
|
Q1 |
How would I be notified after making a purchase? |
|
A1 |
You will receive an email from lea@learn1thing.com listing the
items and their prices |
|
Q2 |
How do I access those products which I have purchased? |
|
A2 |
You will receive emails from lea@learn1thing.com providing the
necessary instructions. |
|
Q3 |
What are the modes of payment supported? |
|
A3 |
Currently you can pay by paypal or credit cards via paypal. |