The Management Capability Simulation (MCS) engages participants in real-life business scenarios, using videos, emails and telephone conversations. Each scenario requires decisions and actions, leading to consequences and outcomes for the business and customers. Competencies covered include:

ü  Managing upwards

ü  Conflict management

ü  Customer satisfaction

ü  Coaching

ü  Decision making

ü  Embedding core values

ü  Goal setting

ü  Change management

ü  Leadership styles

ü  Organisational value-add

ü  Team effectiveness

Participants are guided by learning points as they navigate scenarios. Learning points provide participants with helpful hints, latest best practices and meaningful tips to consideration at significant times of the simulation.

Simulets are bite-sized learning modules. MCS consists of 4 bite-sized simulets that can be taken together, singularly or selectively combined based on targeted learning outcomes.

This is Simulet 1 of MCS: Getting to Know Enviro Tech.

Simulet 1: Getting To Know Enviro Tech

As you undertake a new role, taking over a project & team from a predecessor, you face multiple real-life challenges requiring you to make decisions & face consequences.

·      People management issues

·      Mix of individuals with unique needs, strengths & personalities

·      Under-current of conflict within team

·      Expectations from your boss, Anita

·      Don’t stifle creative environment! Keep it loose!

·      Meet team targets:

§  Finish HoloAssess & launch immediately

§  Review & update development plan for FIT

§  Manage project budgets: sustain R&D spend, reduce travel & labour costs

·      Your other major goals for the year

§  Increase team productivity: it lags behind others

§  Reduce controllable project-based costs

§  Improve HoloAssess & CrisisAssess product delivery times

§  Improve HoloAssess product quality

·      Filling the shoes of your predecessor

·      Your performance will be constantly compared with your predecessor

·      Origins of HoloAssess  project credited to predecessor