The Management Capability Simulation (MCS) engages participants in real-life business scenarios, using videos, emails and telephone conversations.
Each scenario requires decisions and actions, leading to consequences and outcomes for the business and customers. Competencies covered in simulation include:
- Managing upwards
- Conflict management
- Customer satisfaction
- Coaching
- Decision making
- Embedding core values
- Goal setting
- Change management
- Leadership styles
- Organisational value-add
- Team effectiveness
Throughout the simulation participants are guided by learning points as they navigate the scenarios. Learning points provide participants with helpful hints, the latest best practices and meaningful tips for consideration at significant times of the simulation.
It is recommended that you complete the simulation before attending any coaching session.
The Management Capability Simulation (MCS) engages participants in real-life business scenarios, using videos, emails and telephone conversations.
Each scenario requires decisions and actions, leading to consequences and outcomes for the business and customers. Competencies covered in simulation include:
- Managing upwards
- Conflict management
- Customer satisfaction
- Coaching
- Decision making
- Embedding core values
- Goal setting
- Change management
- Leadership styles
- Organisational value-add
- Team effectiveness
Throughout the simulation participants are guided by learning points as they navigate the scenarios. Learning points provide participants with helpful hints, the latest best practices and meaningful tips for consideration at significant times of the simulation.
It is recommended that you complete the simulation before attending any coaching session.
The Management Capability Simulation (MCS) engages participants in real-life business scenarios, using videos, emails and telephone conversations.
Each scenario requires decisions and actions, leading to consequences and outcomes for the business and customers. Competencies covered in simulation include:
- Managing upwards
- Conflict management
- Customer satisfaction
- Coaching
- Decision making
- Embedding core values
- Goal setting
- Change management
- Leadership styles
- Organisational value-add
- Team effectiveness
Throughout the simulation participants are guided by learning points as they navigate the scenarios. Learning points provide participants with helpful hints, the latest best practices and meaningful tips for consideration at significant times of the simulation.
It is recommended that you complete the simulation before attending any coaching session.
The Management Capability Simulation (MCS) engages participants in real-life business scenarios, using videos, emails and telephone conversations.
Each scenario requires decisions and actions, leading to consequences and outcomes for the business and customers. Competencies covered in simulation include:
- Managing upwards
- Conflict management
- Customer satisfaction
- Coaching
- Decision making
- Embedding core values
- Goal setting
- Change management
- Leadership styles
- Organisational value-add
- Team effectiveness
Throughout the simulation participants are guided by learning points as they navigate the scenarios. Learning points provide participants with helpful hints, the latest best practices and meaningful tips for consideration at significant times of the simulation.
It is recommended that you complete the simulation before attending any coaching session.
The Management Capability Simulation (MCS) engages participants in real-life business scenarios, using videos, emails and telephone conversations. Each scenario requires decisions and actions, leading to consequences and outcomes for the business and customers. Competencies covered include:
ü Managing upwards
ü Conflict management
ü Customer satisfaction
ü Coaching
ü Decision making
ü Embedding core values
ü Goal setting
ü Change management
ü Leadership styles
ü Organisational value-add
ü Team effectiveness
Participants are guided by learning points as they navigate scenarios. Learning points provide participants with helpful hints, latest best practices and meaningful tips to consideration at significant times of the simulation.
Simulets are bite-sized learning modules. MCS consists of 4 bite-sized simulets that can be taken together, singularly or selectively combined based on targeted learning outcomes.
This is Simulet 1 of MCS: Getting to Know Enviro Tech.
Simulet 1: Getting To Know Enviro Tech
As you undertake a new role, taking over a project & team from a predecessor, you face multiple real-life challenges requiring you to make decisions & face consequences.
· People management issues
· Mix of individuals with unique needs, strengths & personalities
· Under-current of conflict within team
· Expectations from your boss, Anita
· Don’t stifle creative environment! Keep it loose!
· Meet team targets:
§ Finish HoloAssess & launch immediately
§ Review & update development plan for FIT
§ Manage project budgets: sustain R&D spend, reduce travel & labour costs
· Your other major goals for the year
§ Increase team productivity: it lags behind others
§ Reduce controllable project-based costs
§ Improve HoloAssess & CrisisAssess product delivery times
§ Improve HoloAssess product quality
· Filling the shoes of your predecessor
· Your performance will be constantly compared with your predecessor
· Origins of HoloAssess project credited to predecessor
Participants are guided by learning points as they navigate scenarios. Learning points provide participants with helpful hints, latest best practices and meaningful tips to consideration at significant times of the simulation.
This is Simulet 1 of MCS: Getting to Know Enviro Tech.
Simulet 1: Getting To Know Enviro Tech
As you undertake a new role, taking over a project & team from a predecessor, you face multiple real-life challenges requiring you to make decisions & face consequences.
· People management issues
· Mix of individuals with unique needs, strengths & personalities
· Under-current of conflict within team
· Expectations from your boss, Anita
· Don’t stifle creative environment! Keep it loose!
· Meet team targets:
§ Finish HoloAssess & launch immediately
§ Review & update development plan for FIT
§ Manage project budgets: sustain R&D spend, reduce travel & labour costs
· Your other major goals for the year
§ Increase team productivity: it lags behind others
§ Reduce controllable project-based costs
§ Improve HoloAssess & CrisisAssess product delivery times
§ Improve HoloAssess product quality
· Filling the shoes of your predecessor
· Your performance will be constantly compared with your predecessor
· Origins of HoloAssess project credited to predecessor
The Management Capability Simulation (MCS) engages participants in real-life business scenarios, using videos, emails and telephone conversations. Each scenario requires decisions and actions, leading to consequences and outcomes for the business and customers. Competencies covered include:
ü Managing upwards
ü Conflict management
ü Customer satisfaction
ü Coaching
ü Decision making
ü Embedding core values
ü Goal setting
ü Change management
ü Leadership styles
ü Organisational value-add
ü Team effectiveness
Participants are guided by learning points as they navigate scenarios. Learning points provide participants with helpful hints, latest best practices and meaningful tips to consideration at significant times of the simulation.
Simulets are bite-sized learning modules. MCS consists of 4 bite-sized simulets that can be taken together, singularly or selectively combined based on targeted learning outcomes.
This is Simulet 2 of MCS: Leading and Managing The Team, which can logically be done after Simulet 1: Getting to Know Enviro Tech, or as a standalone module.
Simulet 2: Leading & Managing The Team
· People Management issues:
· Identify & clarify the level of structure team members need to be comfortable with the work of the team
· Lack of goal clarity supporting an under-current of conflict within the team
· Expectations of your team:
· Seek clarity of goals & purpose team targets:
· Define what is important
· Link goals to the strategic priorities
· Ownership of goal development & delivery
· Your other major goal development issues:
· SMART goals application
· Individual versus team-based goal setting
· Decision-making strategies (level of structure versus flexibility for the team)
· Priority setting
· Meeting the needs of your team:
· Level of transparency in your relationship with the team
· You are the team responsible for goal setting
Participants are guided by learning points as they navigate scenarios. Learning points provide participants with helpful hints, latest best practices and meaningful tips to consideration at significant times of the simulation.
Simulet 2: Leading & Managing The Team
· People Management issues:
· Identify & clarify the level of structure team members need to be comfortable with the work of the team
· Lack of goal clarity supporting an under-current of conflict within the team
· Expectations of your team:
· Seek clarity of goals & purpose team targets:
· Define what is important
· Link goals to the strategic priorities
· Ownership of goal development & delivery
· Your other major goal development issues:
· SMART goals application
· Individual versus team-based goal setting
· Decision-making strategies (level of structure versus flexibility for the team)
· Priority setting
· Meeting the needs of your team:
· Level of transparency in your relationship with the team
· You are the team responsible for goal setting
The Management Capability Simulation (MCS) engages participants in real-life business scenarios, using videos, emails and telephone conversations. Each scenario requires decisions and actions, leading to consequences and outcomes for the business and customers. Competencies covered include:
ü Managing upwards
ü Conflict management
ü Customer satisfaction
ü Coaching
ü Decision making
ü Embedding core values
ü Goal setting
ü Change management
ü Leadership styles
ü Organisational value-add
ü Team effectiveness
Participants are guided by learning points as they navigate scenarios. Learning points provide participants with helpful hints, latest best practices and meaningful tips to consideration at significant times of the simulation.
Simulets are bite-sized learning modules. MCS consists of 4 bite-sized simulets that can be taken together, singularly or selectively combined based on targeted learning outcomes.
This is Simulet 3 of MCS: Developing The Team, which can logically be done after Simulet 2: Leading and Managing The Team and Simulet 1: Getting to Know Enviro Tech, or as a standalone module.
Simulet 3: Developing Your Team
- People Management issues:
- Managing the conflicts inside & outside the team
- Managing stakeholders
- Expectations of your team:
- Strategies to manage conflict, decision-making, risk & vulnerability:
- Support & develop tools to make these strategies happen
- Link tools to the strategic priorities
- Ownership of and use of these tools
- Your other major goal development issues:
- Managing risks
- Individual versus team-based conflict resolution and decision-making
- Managing the experience of team vulnerability
- Priority setting
- Meeting the needs of your team:
- Level of transparency in your relationship with the team
- Supporting team communication
Participants are guided by learning points as they navigate scenarios. Learning points provide participants with helpful hints, latest best practices and meaningful tips to consideration at significant times of the simulation.
Simulet 3: Developing Your Team
- People Management issues:
- Managing the conflicts inside & outside the team
- Managing stakeholders
- Expectations of your team:
- Strategies to manage conflict, decision-making, risk & vulnerability:
- Support & develop tools to make these strategies happen
- Link tools to the strategic priorities
- Ownership of and use of these tools
- Your other major goal development issues:
- Managing risks
- Individual versus team-based conflict resolution and decision-making
- Managing the experience of team vulnerability
- Priority setting
- Meeting the needs of your team:
- Level of transparency in your relationship with the team
- Supporting team communication
The Management Capability Simulation (MCS) engages participants in real-life business scenarios, using videos, emails and telephone conversations. Each scenario requires decisions and actions, leading to consequences and outcomes for the business and customers. Competencies covered include:
ü Managing upwards
ü Conflict management
ü Customer satisfaction
ü Coaching
ü Decision making
ü Embedding core values
ü Goal setting
ü Change management
ü Leadership styles
ü Organisational value-add
ü Team effectiveness
Participants are guided by learning points as they navigate scenarios. Learning points provide participants with helpful hints, latest best practices and meaningful tips to consideration at significant times of the simulation.
Simulets are bite-sized learning modules. MCS consists of 4 bite-sized simulets that can be taken together, singularly or selectively combined based on targeted learning outcomes.
This is Simulet 4 of MCS: Supporting Performance, which can logically be done after Simulet 3: Developing The Team, Simulet 2: Leading and Managing The Team and Simulet 1: Getting to Know Enviro Tech, or as a standalone module.
Simulet 4: Supporting Performance
- People Management issues:
- Understanding and managing the experience of vulnerability
- Supporting risk taking & testing limits
- Expectations of your team:
- Walk the talk of change:
- Readiness for change
- Sense of urgency
- Compelling change narrative
- Change platform
- Your other major goal development issues:
- Support the challenge of taken-for-granted assumptions
- Encourage and support productive conflict
- Brutally honest assessment of team decision-making and managing of risk
- Support influence strategies
- Meeting the needs of your team:
- Level of transparency in your relationship with the team
- Supporting team communication
Participants are guided by learning points as they navigate scenarios. Learning points provide participants with helpful hints, latest best practices and meaningful tips to consideration at significant times of the simulation.
Simulet 4: Supporting Performance
- People Management issues:
- Understanding and managing the experience of vulnerability
- Supporting risk taking & testing limits
- Expectations of your team:
- Walk the talk of change:
- Readiness for change
- Sense of urgency
- Compelling change narrative
- Change platform
- Your other major goal development issues:
- Support the challenge of taken-for-granted assumptions
- Encourage and support productive conflict
- Brutally honest assessment of team decision-making and managing of risk
- Support influence strategies
- Meeting the needs of your team:
- Level of transparency in your relationship with the team
- Supporting team communication